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Reinstalling Zune firmware is easy to do and you do not have to pay for the firmware.
Select your operation system and click "Download" under "Download Software Only." This link will download the latest version of Zune software that you will need to install to your computer. Launch the Zune software once you have the Zune connected to the computer.
If you get a message that the latest firmware is already on the Zune, just click "OK." This article was written by the It Still Works team, copy edited and fact checked through a multi-point auditing system, in efforts to ensure our readers only receive the best information.
A message will appear on your screen when it finds an update that needs to be installed, and you should click "Install" to install it.The first time you plug in your Windows Phone into a PC, it prompts you to install the Zune software. Next Zune software will check for available updates. Some updates will require your phone to be restarted. Then you’re brought to the Zune software Phone overview screen. You don’t need to plug your phone in all the time just to check for updates.After that, you need to work through the steps for setting it up. I’m using the Verizon HTC Trophy running Windows 7.5 Mango. Make sure and leave it plugged into your computer, and don’t try to use it until the update finishes. Here you’ll see the name you gave it, what was added, how much storage space is available and more. You’ll get a notification on your phone when one is available.Furthermore, installing the wrong Zune drivers can make these problems even worse.Recommendation: If you are inexperienced with updating Zune device drivers manually, we highly recommend downloading the Zune Driver Utility.